A live chat is a real-time method of communication between a hosting company's support team and its clients. It's an efficient method to receive some information about the web hosting services or get some issue resolved because you are talking with a live representative. The benefits of using a live chat service rather than calling or opening a trouble ticket are the low chance of errors any time you exchange info like usernames or domain names, the faster response time since the communication is live and the fact that you do not have to stay on the chat constantly - you'll be able to do something else while the agent examines the issue in question. What's more, you can join a live chat room from any kind of computer that's connected to the Internet, avoiding the phone fees that you'll have to pay when you are calling to another country.

Live Chat Support in Web Hosting

We supply a live chat assistance service for all of the web hosting plans that we offer and we're able to help you with almost everything live. In case you don't have an account with us yet, we'll be able to provide you with more information about the plans so as to help you to select the most suitable package. In case you are a current client, we will be able to help you with any general or billing matter and with multiple common technical problems, such as an email address installation in a desktop e-mail client. When you are unable to call us for whatever reason or you're in some country where we don't have a local phone number, our live chat will be the best option to contact us. Certainly, some problems require additional time to examine and test, therefore you'll have to open a support ticket to our technicians, but nonetheless, we will save your time and assist you with lots of troubles on the chat.