If you have ever had a web hosting account in the past or you've dealt with any kind of online service, you probably know from your own experience that for a lot of things it is better to talk to a live person on the telephone than to exchange tickets or email messages. If you'd like to find out more about a particular service before you buy it or when something small should be made, for example, it is far easier and quicker to do it live. If you have the option to seek the advice of representatives over the phone, it's very likely that you're using the services of a real web hosting provider, not just a reseller. The level of support that you will get on the telephone varies between different providers - from general issues to dedicated technical support. Typically most suppliers supply pre-sales assistance and 1st level telephone support, while more complex technical matters are handled via electronic mail and / or tickets.
Phone Support in Web Hosting
In case you choose to take advantage of one of our web hosting plans, you can contact our support crew over the telephone for 14 hours per day. We can assist you in choosing the most suitable plan for your websites since we believe that it's better to discuss such matters with a live person. In case you already own an account, we are able to help you with any kind of sales/billing questions as well as general matters, even with some technical matters which do not require a long time or escalation to a system administrator because it'll be more appropriate to open a ticket for time-consuming issues and have the entire communication in a single place. We have telephone numbers in the United States, the UK and Australia, so you can call the one you prefer and talk to our agents.