1 hour ticket response
Timely assistance is our number–one objective and this is why we’ve got a team of experienced tech support engineers who will be happy to provide a prompt reply to any question that you may have. Just send your support ticket from the Web Control Panel and we will reply back to you within one hour at the latest. In fact, we strive hard and aim for a twenty–minute tech support ticket response time.
A Top–Quality Client Support Service
Each member of our customer support team has many years of experience in the web hosting plans arena and the vast majority of them have been with us for at least five years. They all are prepared to respond to all your inquiries in the most competent manner possible.
A User–Friendly Help Center Section
In the Web Control Panel you can find an intuitive Help Center section where you can find quick hints on how to use our web hosting services. You can find the answers to your questions in our F.A.Q. repository, see more hints in the web hosting account management articles or check out our step–by–step video tutorials.