Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering top notch support on time is our high priority, so that we support each web hosting plans plan with a 1–hour ticket resolution guarantee. After you submit a ticket or send us a message, our customer customer assistance crew will do all they possible can to generate the most satisfactory solution to your problem and to supply you with assistance promptly.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily write to us 24x7x365 with any question you possibly have relevant to Owl Hosting’s products and services. We have employees available continuously to offer you solutions when required. You may use the ticket system or post an e–mail any time, alternatively you can pick–up the telephone or make use of the online chat through working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Owl Hosting’s Control Panel has a wide–ranging knowledge base that is built into all parts. In each area, you will find a Help press button which will load for you a selection of step–by–step tutorials on how to apply a selected element or execute a specific action. Moreover, we have produced training videos for you to get a better idea of the Control Panel’s interface.